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How to Add a Missing Property (Mobile)

Add new Property Markers to locations without one on mobile. Note: Once added, these markers cannot be removed.

Written by Helaina Parks

Accessing the Add Missing Property Feature

Option 1: Via More Options Menu

  1. From the main Canvass screen, tap the More Options menu (three dots) in the top-right corner

  2. Tap "Add Missing Property"

Option 2: Via Map Shortcut

First enable the shortcut:

  1. From Canvass, tap the More Options menu (three dots)

  2. Tap "Settings"

  3. Under "Map Shortcuts", tap "Add Location Shortcut" to enable it

  4. Return to Canvass

Then use the shortcut:

  1. Tap the Add Location icon (location pin with plus) on the left side of the screen

Positioning and Adding the Property

  1. A red circle with a plus sign appears in the center of your screen marking where the pin will be placed

  2. Move the map by dragging and zoom in/out to position the target property directly under the red circle

  3. Once positioned, tap the "Add" button at the bottom of the screen

  4. Tap "Cancel" if you want to abort

Completing Property Details

Depending on your company's settings, one of the following will happen:

Quick Add Enabled

The property is added immediately using automatic address detection. No form is required. This is the only method for some companies due to company policy.

Standard Add

You'll be taken to a form to confirm or edit the property details:

  • Address

  • City

  • State

  • Postal Code

  • Country

The system will attempt to pre-fill these fields based on the location. Make any corrections needed and tap "Add" in the top-right corner to save.

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