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Accounts Overview (Web)

The Accounts page displays all customer accounts in your system. You can filter, search, and manage accounts from this central location.

Cami Fry avatar
Written by Cami Fry
Updated this week

Accessing Accounts

Navigate to the Accounts section from the main menu. The page displays a table of all accounts with filtering options.

Account Systems

Your company may use one of two account management systems:

  • Workflow System (newer): Accounts move through configurable workflow stages

  • Legacy System (older): Accounts use fixed account statuses

The system your company uses determines which fields and options appear when working with accounts.

Page Features

Top Actions:

  • Add - Create a new account

  • Duplicates - View and merge duplicate accounts

  • Fix Accounts - View accounts missing required information (owner or location)

Filtering Options:

  • Date range selector

  • Column visibility toggle

  • Search field for quick filtering

  • Workflow/stage filters (if using Workflow system)

  • Status filters (if using Legacy system)

Data Export:

  • Download account data as CSV

Account Table

The table displays key account information:

  • Account owner

  • Contact details (name, phone, address)

  • Current stage or status

  • Date created

  • Custom fields (if configured)

Click any account row to view full details.

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