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Can't Log Into Different Account (Mobile)

If you're trying to log into a different account but it keeps logging you into the same account regardless of what email you enter, you need to clear your mobile browser cache.

Hunter Allred avatar
Written by Hunter Allred
Updated over a week ago

How to Fix

Clear the cache in your phone's default browser (Safari, Chrome, or whatever browser you use):

iPhone (Safari):

  1. Open Settings app

  2. Scroll down and tap Safari

  3. Tap Clear History and Website Data

  4. Confirm by tapping Clear History and Data

Android (Chrome):

  1. Open Chrome app

  2. Tap the three dots menu (⋮)

  3. Go to Settings > Privacy and security

  4. Tap Clear browsing data

  5. Select Cached images and files

  6. Tap Clear data

After clearing your browser cache, reopen the app and try logging in again with the correct email.

This issue occurs because your browser has cached login information. Clearing the browser cache (not the app cache) will resolve this.

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