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How to Create an Account (Web)

Creating an account captures customer information in your system.

Hunter Allred avatar
Written by Hunter Allred
Updated this week

Steps to Create an Account

  1. Navigate to the Accounts page

  2. Click the Add button

  3. Complete the account form

  4. Click Add account

Form Fields

The fields you see depend on your company's configuration: Workflow System:

  • Workflow - Select which workflow this account should use (if multiple exist)

  • Initial Stage - The stage is automatically set to the first stage in the selected workflow

  • Required fields depend on the selected workflow and initial stage

Legacy System:

  • Account Status - Select the initial status

  • Required fields depend on the selected status

Common Fields:

  • Contact information (name, phone, address)

  • Account owner

  • Location/property details

  • Custom fields (if configured)

Required Fields

Required fields are marked with an asterisk (*). The specific required fields vary based on:

  • The workflow and stage you selected (Workflow system)

  • The account status you selected (Legacy system)

  • Your company's configuration

You cannot save the account until all required fields are completed.

After Creating

Once saved, you'll be redirected to the account detail page where you can:

  • View all account information

  • Schedule events

  • Update details

  • Add notes

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