Who Can Create Startup Questions?
Startup Questions can be created by:
Admins → Create questions for anyone in the organization
Managers → Create questions for users they manage
Questions can be targeted to specific groups of users using Rules.
Creating a Startup Question
Navigate to Startup Questions from the admin menu and select Add Startup Question.
When creating a question you'll configure the following settings:
Question
Enter the question you would like users to answer.
Example:
Did you accomplish a goal this week?
Keep questions short and easy to understand.
Choice Type
Choose how users will respond.
Examples may include:
Yes / No
Multiple Choice
Rating Scale
Select the option that best fits the information you're trying to collect.
Ask After
Choose the first date the question should begin appearing.
This is useful if you're preparing questions ahead of time for:
New initiatives
Weekly check-ins
Company announcements
Training programs
Answer Before
Set a deadline for when responses should be submitted.
This is especially useful for:
Weekly reflections
Surveys
Time-sensitive announcements
Ask to Share with Manager
When enabled, employees will be asked if they'd like to share their response with their manager. This encourages honest feedback while still giving employees control over what they choose to share.
Confirm Manager
If enabled, the user's manager will be asked to acknowledge or confirm the response after it has been shared. This can be useful for coaching conversations or follow-up discussions.
Category
Assign a category to help organize your Startup Questions.
Available categories include:
Manager Engagement
Company Culture
Product
Career Development
Team Dynamics
Categories make it easier to organize questions and report on trends over time.
Recurrence
Choose how often the question should be asked.
Common options include:
One Time
Daily
Weekly
Monthly
Recurring questions are great for ongoing check-ins and employee engagement.
Targeting Users with Rules
Rules determine who receives a Startup Question.
Without any criteria, a rule will match everyone.
Select Add Criterion to narrow your audience.
Available targeting options include:
→ User Send the question to specific individuals.
→ Team Target one or more teams.
→ Role Send questions based on a user's role within Terros.
→ Beta Users Collect feedback from users testing new features before a wider rollout.
→ Has Manager Only send questions to users who are assigned a manager.
→ Account Age Target new or long-term users based on how long they've had an account.
→ Employed For Send questions based on employee tenure.
Examples:
First week
First 30 days
First year
→ Release Date
Schedule questions around a specific product or feature release.
Great for collecting rollout feedback.
→ Expiration Date
Automatically stop sending questions after a certain date.
Perfect for temporary surveys or seasonal initiatives.
Common Ways to Use Startup Questions
Career Development
Ask employees about:
Weekly accomplishments
Professional goals
Training progress
Skills they'd like to develop
Example:
Did you accomplish one of your professional goals this week?
Manager Engagement
Encourage regular communication between employees and managers.
Examples:
Do you need support with anything this week?
Have you met with your manager recently?
Is there anything preventing you from being successful?
Company Culture
Measure employee engagement and morale.
Examples:
How are you feeling this week?
Do you feel recognized for your work?
Is there someone you'd like to shout out today?
Product Feedback
Gather feedback directly from users.
Examples:
Did you experience any issues using Terros today?
Have you tried the new feature?
Was today's workflow easy to complete?
This is especially helpful when rolling out new functionality.
Team Dynamics
Learn how teams are working together.
Examples:
Did your team communicate effectively today?
Do you feel supported by your teammates?
Is there anything your team could improve?
Best Practices
Keep questions short and focused.
Only ask one question at a time.
Use recurring questions sparingly to avoid survey fatigue.
Target questions with Rules instead of sending every question to every user.
Set expiration dates for temporary surveys so outdated questions don't continue appearing.
Use categories to organize questions by purpose and make reporting easier.
Use Startup Questions as conversation starters rather than performance evaluations—they work best when they encourage regular communication and meaningful feedback between employees and managers.