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User Profile Overview (iOS)

Your profile shows your account details, team information, work details, and any profile tools available to you in the iPhone app.

Written by Helaina Parks

Open your profile

You can open your profile from My Profile if it is pinned in your app navigation.

You can also open Settings and tap your profile row. The row shows View Profile under your name.

What you see at the top of your profile

The top of the profile shows your profile photo or avatar, your display name, and quick contact actions when they are available.

If your account has an email address or phone number, you may see buttons to email or call. If you are viewing your own profile, you can tap your profile photo to choose Take Photo or Choose from Library.

Profile tabs

Your profile can include these tabs:

  • Stats

  • Plan

  • Profile

The tabs you see depend on your account permissions and available features. If a tab is not available to your account, it will not appear.

Stats

The Stats tab shows mobile dashboard information when mobile dashboards are available for your user. You may be able to choose a dashboard and adjust the date range for the stats shown.

If no mobile dashboards are available, the app shows No Mobile Dashboards.

Plan

The Plan tab shows plan information for your user when your account has access to plans.

Profile

The Profile tab shows your profile details. Depending on what is saved for your account, this can include:

  • Your preferred name, first name, and last name

  • Your email address and secondary emails

  • Your phone number

  • Your time zone

  • External ID and closer status, when applicable

  • Your role or roles

  • Company information

  • Teams, including a Primary label for your primary team

  • Manager and self-reported manager information

  • Employee since date, beta program status, and language

  • Birthday, user ID, company ID, first access, last access, and terms agreement details

Some fields only appear when there is information to show.

Manage secondary emails

From the Profile tab, tap Secondary Emails to view additional emails on your account.

From there, you can:

  • Add a secondary email

  • See whether an email is Verified or Not verified

  • Verify an unverified email

  • Delete a secondary email

If you do not have any secondary emails, the app shows No Secondary Emails.

Edit your profile

If your account has permission to edit the profile, tap Edit.

On the Edit Profile screen, you can update available profile fields such as:

  • First Name

  • Last Name

  • Preferred Name

  • Email

  • Phone

  • Color

  • Birthday

  • Start Date

  • Agree to AI Training

Some users may also see management fields such as External ID, Closer Status, Primary Team, Effective Until, or Manager.

Tap Save when you are finished.

Why some options may not appear

Profile options can vary by account, role, team, company, and permissions. If you do not see a tab or edit option that you expected, check with your manager or support contact.

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