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Team Shadows / My Shadows (iOS)

Shadow days help managers schedule time to observe a team member in the field. On iPhone, shadow days are managed from Teams and appear as calendar events after they are scheduled.

Written by Helaina Parks

Find shadow options

1. Open Teams & Users.

2. Tap Teams.

3. Search for or select the team you want to review.

4. In Members, find the team member you want to shadow.

5. If Shadow appears next to the member, tap it to schedule a shadow day.

If Scheduled appears instead, that team member already has an upcoming shadow day scheduled.

Schedule a shadow day

After tapping Shadow, the app opens Add Shadow.

1. Review the team member under Shadowing.

2. Choose a date under Available Days.

3. Review the event details.

4. Tap Add.

The app creates a Shadow Day calendar event for the selected person. If no days are available, the app shows that no shadow days are available in the next two weeks.

View your shadow days

If you are scheduled for a shadow day, look for the Shadow Day event on your calendar. Shadow events use the Shadow event type.

After a shadow day has passed, the event may ask you to confirm attendance. In the Attendance section, choose Attended or Missed.

Things to know

  • Shadow options may only appear for users who can manage the selected team.

  • The Shadow action does not appear for every team member.

  • If a future shadow day already exists, the app may show Scheduled instead of letting you create another one.

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