Open Calendar Filters
1. Open Calendar in the Terros app.
2. Tap the Filters button in the top-right corner.
3. Review the View setting at the top of the Filters sheet.
Choose the Right View
The View setting controls whose events appear on your calendar:
My Events shows events assigned to you or owned by you.
Team shows events for selected teams.
Company shows company-level events when your role has access.
If you select Team, choose the teams you want to include. If no teams are available, the app shows No teams available.
If You Need Personal Comebacks
Personal comeback events belong under My Events.
1. Open Calendar.
2. Tap Filters.
3. Set View to My Events.
4. Use Event Type if you need to narrow the view to Personal Comeback.
5. Tap Done.
If you are viewing Team or Company, personal comebacks may not appear because those views are meant for team or company calendar events.
If You Need Team or Company Appointments
1. Open Calendar.
2. Tap Filters.
3. Set View to Team or Company.
4. If you choose Team, select the teams you want to view.
5. Tap Done.
If you do not see Team or Company, your role may only have access to your own calendar events.
Check Focus Mode
If Focus Mode is turned on, the Calendar filters show Focus Mode Is On and Showing only your calendar events. While Focus Mode is on, the calendar is narrowed to your own work.
To change that:
1. Open Calendar.
2. Tap Filters.
3. If you see the Focus Mode message, tap Open Settings.
4. Turn off or adjust Focus Mode, then return to Calendar.
Other Filters That Can Hide Events
The Filters sheet can also narrow your calendar by:
Event Type, such as Closer Calendar or Personal Comeback
Assignment State, including Show All, Show Only Unassigned, and Show Only Assigned
workflow filters, such as Current Stage or Last Action
attachments, such as Has Utility Bill or Has Customer Confirmation
If events are missing, use Reset in the Filters sheet to clear the visible filters, then apply only the view you need.
Still Missing Events?
If the correct view is selected and events are still missing, check that:
the selected date range includes the event date
the correct teams are selected
Focus Mode is not narrowing the calendar to your own work
any assignment, workflow, status, or attachment filters are not hiding the event
If you still cannot find the event, contact support with the event name, date, and the filters you are using.