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How to Reset Your Terros Password

Learn how to reset your Terros password by requesting a reset link, accessing your email, and setting a new password.

Helaina Parks avatar
Written by Helaina Parks
Updated over 2 weeks ago

Steps to Reset Your Password

If you need to reset your Terros password, follow these steps:

  1. Go to Login Page - Navigate to the Terros login page at app.terros.com

  2. Enter Email - Enter the email address linked to your Terros account in the designated field

  3. Request Reset Link - Click the "Forgot Password" button or link

  4. Check Your Email - Look for a password reset link in your email inbox. If you don't see it there, be sure to check your junk or spam folder

  5. Log In with Temporary Password - Use the temporary password provided in the email to successfully log in to your account

  6. Set New Password - Once you are logged in, navigate to your profile or account settings to reset your password to one of your choosing

Troubleshooting

Not Receiving the Reset Email?

  • Check your spam/junk folder - Password reset emails sometimes get filtered

  • Verify your email address - Reach out to your admin or manager to double-check which email address is associated with your Terros account

  • Wait a few minutes - Email delivery can sometimes be delayed

  • Request another reset link - Try the password reset process again

Need Additional Help?

  • If you've tried these troubleshooting steps and still can't reset your password, contact your company administrator or reach out to Terros support for assistance.

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