Identification
Customers may say things like:
“I need my case manager.”
“I’m looking for my health records.”
“I need to schedule an appointment.”
“Is this Terros Health?”
“I need help with a medical/behavioral health issue.”
These are indicators they are not trying to reach us.
Who We Are (Terros Inc)
Terros Inc is a sales application used by field and inside sales teams.
We provide tools such as:
Lead tracking
Performance and sales reporting
Field operations and canvassing tools
Scheduling tools
Manager dashboards
We do not provide any medical, behavioral health, or clinical services.
Who Terros Health Is (Not Affiliated)
Terros Health is a separate healthcare organization that provides:
Healthcare and behavioral health services
Addiction recovery programs
Counseling and support
Health records and case management services
If someone is asking about anything medical, they are seeking Terros Health, not us.
How to Redirect Someone to Terros Health
If someone reaches out about medical services, health records, case management, appointments, or emergencies, provide this message:
“You’ve reached Terros Inc, a sales software company — we are not affiliated with Terros Health. It sounds like you may be trying to reach Terros Health. Here is their contact information:”
Terros Health Contact Information
Main Line: 602-685-6000
General Inquiries: [email protected]
Website: terroshealth.org
Emergency Contacts
If someone mentions a crisis, harm, medical emergency, or needing a clinician:
Medical emergency: Call 9-1-1
Mental health emergency: Call 1-844-534-4673 or call/text 9-8-8
Note
This information is accurate as of 12/10/2025.
For the most current information, please refer directly to the Terros Health website.