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Terros App Overview (Web)

A guide to the Terros web application, covering key features and administrative tools for managing your team. The Terros Web App is a companion to our Terros Mobile App and is designed for use on your laptop or desktop computer.

Helaina Parks avatar
Written by Helaina Parks
Updated yesterday

Logging In

To access the Terros web application, open your web browser and navigate to app.terros.com.

Home Page

After logging in, you will land on the Home Page, which serves as a central dashboard. Here you will find key performance metrics and a greeting to start your day.

Left-Hand Navigation Menu

The left-hand menu provides a central hub for navigating the different sections of the web application. Each section is designed to help you manage specific parts of your workflow.

Calendar

The Calendar section provides a detailed view of your daily, weekly, and monthly schedule. Here you can see your appointments, scheduled meetings, and other key events.

Closer Availability

View and manage closer availability for scheduling appointments. See when closers are available and coordinate appointments efficiently.

Accounts

This section provides a list of all accounts you have access to. You can view account details, status, and other important information.

Account Management

Assign and manage account territories and assignments. Control who has access to which accounts and distribute leads effectively.

Prospecting

The Prospecting section allows you to manage potential leads. You can view and edit prospect details, track your progress, and manage your pipeline.

Teams

The Teams section provides an overview of all the teams within your organization. Here you can view team members and their roles.

Users

In the Users section, you can manage your team members and individual user profiles. This is where you would typically go to view user details, update closer status, and manage their permissions.

Programs

Manage training programs and skill development initiatives. Track program participation and completion rates.

Competitions

This section allows you to manage and view all active competitions. You can see leaderboards, track progress, and create new competitions.

Stats

The Stats section provides a detailed breakdown of performance metrics. You can view graphs, charts, and other data to track progress toward your goals.

Area Management

Create and manage geographic territories for your teams. Define boundaries, assign areas to users, and track area performance.

Do Not Knock

Manage properties that should not be contacted. Keep track of do-not-knock lists and ensure compliance with homeowner requests.

Import

Bulk import accounts, users, calendar events, and other data via CSV files. Streamline onboarding and data migration.

Export

Create and schedule automated data exports. Export accounts, contacts, events, and performance data for analysis.

Compliance

Track and manage compliance requirements for your organization. Monitor recordings, certifications, and regulatory requirements.

Conversations

Review and evaluate recorded sales pitches. View AI-scored pitch recordings, transcripts, and performance feedback.

Task Management

View and manage tasks across your organization. Track task completion, assignments, and priorities.

Activity Trail

View detailed audit logs of account and contact activity. Track who made changes and when for compliance and troubleshooting.

Settings

The Settings section is where admins can configure company-wide settings, manage custom fields, set up workflows, create webhooks, and control permissions.

Navigation Tips

  • Use Universal Search - Press Ctrl+K (or Cmd+K on Mac) to quickly search for accounts, users, or navigate to any section.

  • Collapse the sidebar - Click the collapse button to minimize the navigation menu for more screen space.

  • Sections vary by role - Not all sections appear for every user. What you see depends on your role and permissions.

  • External links - Some menu items may link to external resources or integrations specific to your company.

Getting Help

Need assistance? Click the help icon in the bottom-right corner or visit our help center for detailed guides and support articles.

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