Mobile
All articles related to mobile.
Premium Filters Availability (Mobile)Canvass Pro & Canvass Max are only available on Mobile since Canvass is only available on Mobile.
Getting Started with the Terros App (Mobile)Download and use the Terros mobile app. Learn about its features and supported devices.
How to Create a Lead (Mobile)This article provides a step-by-step guide on creating a lead within the Terros mobile app.
How to Submit a Pitch for Evaluation (Mobile)This article explains how to submit a pitch for evaluation through the Skill tab or Canvass. It outlines the steps to upload or record a pitch and submit it to…
Troubleshooting Google Calendar Sync (Mobile)Fix Google Calendar sync issues by checking account, sync settings, and invitation preferences in the app.
How to Perform a Screen Recording (Mobile)Record your mobile screen (iOS/Android) to show steps or troubleshoot issues for Terros support.
How to Use External Links (Mobile)A guide to accessing External Links from the Terros mobile app.
Troubleshooting 403 Login Error (Mobile)Resolve 403 errors when logging into Terros on your iPhone by adjusting specific Safari privacy settings.
One App, All Devices (Mobile)The Terros mobile app works seamlessly across all your iOS devices - iPhone, iPad, and everything in between. No special versions, no separate downloads, just one app that adapts to…
Welcome to Canvass Pro (Mobile)Canvass Pro is a premium feature that helps you find high-quality leads by identifying properties with specific characteristics like solar permits, recent renovations, pools, and more.
Can I Purchase Canvass Pro or Max for My Company or Team? (Mobile)Premium filters are available for Company level subscriptions, reach out to our sales team for a quote.
Can I Use Premium Filters Without a Subscription? (Mobile)Learn what filters are included for free and which require a Canvass Pro or Canvass Max subscription.
Refund Policy for Canvass Pro and Max Subscriptions (Mobile)Canvass subscriptions cannot be refunded and must run their full billing cycle. For iOS purchases, Apple manages subscriptions, so refund requests must go through Apple directly.
What Happens When I Cancel a Subscription? (Mobile)Cancelling a Canvass subscription stops future billing but does not end your access immediately. Your subscription remains active until the end of the current billing cycle, giving you full access…
What Quick Filters Are Included With Canvass Pro and Canvass Max? (Mobile)Learn which premium Quick Filters are included with each plan and what each filter helps you target.
Clear Cache Error (Mobile)If you see a screen or message saying you need to clear your cache, follow these steps:
Close Event vs Personal Comeback (Mobile)Understand the difference between a Close Event and a Personal Comeback.
How to Check Your Role (Mobile)How do I find my role in Terros on Mobile?
Can't Log Into Different Account (Mobile)If you're trying to log into a different account but it keeps logging you into the same account regardless of what email you enter, you need to clear your mobile…
Phone Numbers in Terros (Mobile)Phone numbers are not provided by Terros, but you can add them manually to resident records. Once added, you can view and use these phone numbers during your canvassing activities.
What to Do If a Pin Moved to the Wrong Location (Mobile)If you notice that a property pin (marker) has moved to an incorrect location on the map, please contact support.
Sunrun: How to Sync Your Calendar (Mobile)For Sunrun users, syncing your calendar requires one important difference from the standard process.
Property Pin Shows Incorrect Distance (Mobile)If you're standing right next to a property pin on the map, but the app says the property is far away from your location, please contact support.
Multi-Accounts (Mobile)Multi-Accounts allow you to track multiple contacts or decision-makers at the same location—perfect for businesses, apartments, or any property with multiple people to engage.